Terms & Conditions

This contract is between Clarity and You, the customer (“you”) and shall be governed by the following terms and conditions of sale (“Conditions”), none of which affect your statutory rights:

Fetal Ultrasound Scanning Services

We provide non-diagnostic scans of your baby. All of our scans are completed by a trained experienced and registered Midwife with the Nursing & Midwifery Council. With your consent, we will carry out a fetal ultrasound scan of your baby.

The primary purpose of the scan is to check the well-being of the fetus. Your scan will check for a confirmed viable pregnancy, check for multiple fetuses, show the position of the fetus and give you the option of 3D 4D imagery only.

Our scans are self-elective non-diagnostic scans. We do not screen for or diagnose abnormalities. However, if anything unusual is noticed we will explain our findings based on the basic observation. As we are a non-diagnostic clinic, in these circumstances we will refer you to your GP or antenatal care provider. It is your responsibility to ensure that you then consult with your GP and antenatal care provider. You understand and accept that we do not provide medical advice.

Medical history

You understand and accept that we do not have your medical history and as a non-diagnostic clinic cannot provide medical advice. You understand that the Report completed is a brief overview of your pregnancy and is not a replacement for your routine scans. It is therefore imperative that you access all antenatal services made available to you by your healthcare provider as the identification of abnormalities is their primary aim and intent.

Ultrasound Scans

We complete your scan abdominally using suitable scanning equipment. We reserve the right to modify or improve our service without prior notice.

1. Photography & recording. We do allow personal photography to be carried out in our clinics of the scan (Including photo and video), the clients in the premises but not the operator / scanning midwife.

2. Age. You must be an adult (18 years old or over). Clients aged between 16-18 must be accompanied by an adult with parental rights / legal guardian rights

3. Right to make changes. If you wish to make a change to the services or products you have ordered, please contact us. We will let you know whether the change is possible.

4. Prices. Our prices will be set out in our price list. We accept payment by cash or debit/credit card

5. How we accept your order. Our acceptance of your order will take place when you make a payment of the deposit of £30.00. If we are unable to accept your order, we will inform you of this in writing and we will not charge you. This might be because of unexpected limits on our resources which we could not reasonably plan.

6. Information we require in order to provide the services. We will need certain information from you in order to provide the services (for example, hospital notes and pregnancy history). If you do not provide us with this information or provide incorrect or incomplete information, we may either end the contract or charge you a reasonable sum for the additional work undertaken to obtain the correct information. We will not be responsible for any delays in supplying the services if you do not provide the information.

7. Cancellation of the services by you. You can always end the contract for the supply of services before you have received the services, but you may not be entitled to refund if you cancel and we have already carried out the services. You will not be entitled to a refund of your £30 deposit if cancelled within 24 hours of your appointment time.

8. Cancellation of the services by us. We may suspend or cancel the services if you do not pay us when you are supposed to or provide us with the information needed to carry out the services. We will refund you any money you have paid in advance if we have not provided the services but may deduct reasonable costs we incur as a result.

9. What you will receive following the scan. You will receive a scan report (“Report”) and images depending on which scan you have purchased.

10. Ownership of the product. We retain copyright of any images that we take. Ownership of the Report shall belong to you once we receive payment in full for the services.

11. What we cannot guarantee. We undertake to provide you with the best images as possible, but you understand that your baby’s position during the scan is outside our control. We will use reasonable efforts to ensure that your appointment will run on time. In relation to gender scans, we cannot guarantee the accuracy of the gender identification. We will undertake to do our best to identify the sex of your baby. We accept no liability for any incorrect indication of your baby’s gender.

12. Our Liability to You. We shall not be responsible or liable for any injury, loss or damage to personal belongings whilst you are in our premises. We are only liable for our failure to comply with these Conditions and accept responsibility for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable or not caused by us breaking the contract. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew that it might happen, for example, if you discussed it with us during the consultation. We are not liable for any business losses as we only provide the services for domestic and private use. We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

13. Clarity owns the intellectual property used in the promotion of our services, manages and maintains the social media platforms and booking system. Clarity is the data controller. We may from time to time send updates and emails about special offers and products from Clarity, you can opt in or out of receiving these emails at any time.

14. Delays outside our control. If we have to delay or amend the date or time of your appointment due to an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. This may be as a result of any technical issues, changes in law or regulatory requirements. Provided we do this we will not be liable for delays caused by the event. If there is a risk of substantial delay you may contact us to end the contract and receive a refund for any services, you have paid for but not received.

How we use your data

We will use the personal information you provide to us to supply the services to you, process payment for the services and for the purpose of identification within this organisation and it will not be disclosed to any external sources without your express written consent. We will only give your personal information to third parties where we are required to do so by law. We will retain copies of your scan for 30 days in order to rectify any issues you may have following the scan.

Summary of your legal rights

This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk

Your rights under the Consumer Rights Act

You can ask us to repeat or fix a service if it’s not carried out with reasonable care and skill or get some money back if we can’t fix it. If your product is goods (i.e. a picture), the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality.

How to contact us

If you have any questions or complaints about the services, please contact us on the day of your appointment. We will do our best to resolve or rectify any issues you have.

Jurisdiction and governing law

These Conditions are governed by Northern Irish law and you can bring legal proceedings in respect of the products in the Northern Irish courts.